Once the access control specific information has been entered, connectivity by the HGA to the access control system can be tested by clicking the button on the connectivity panel. This will automatically save the current state of the connectivity confirmation and then perform a connectivity test to the access control system. If successful, Commander will indicate as such, else the details of the connectivity error will be displayed.
Typical errors:
Networking - Can the HGA reach the API of the access system over an IP network? Are the APIs enabled on the access control system?
Authentication - Are the credentials correct?
Authorization - Is the account used to authenticate authorized to invoke the APIs?