Like Floor Access Groups, Call Groups are used to organize enrolled LiftOff Mobile™, and Ascent™ users into groups that have certain privileges. For Call Groups, these privileges are special features that are enabled when the rider calls an elevator, either using the LiftOff mobile app or at the presentation of an Ascent™ credential. Membership is managed in a similar way as with Floor Access Groups, and management of the definition of Call Groups occurs in the Call Groups panel:

Figure 6.1. Call Groups

Clicking the “+” command button to create a new Call Group launches the Call Group Dialog:

Figure 6.2. New Call Group

The Name field of the Call Group is required. Once supplied, Call Schedules can be added that determine when the call feature is in effect for members of the group:

Figure 6.3. Call Group Schedule

The Schedule attribute determines when the Call Schedule applies, the Car Group determines the applicable Car Group, and the Privilege attribute determines what special feature will be enabled when group members place a call for an elevator. Examples of Privilege values include VIP, ADA, Housekeeping, etc. The set of possible Privilege options are determined by who the elevator manufacturer is and what has been enabled by the elevator mechanic in the elevator controller.

In addition to the above options, the Active toggle determines whether the Call Schedule is in effect.

Once defined, Call Schedules can be edited and removed from Call Groups using the “pencil” command buttons and “trashcan” command buttons respectively.