Chapter 11. Reports

Table of Contents

Activity Report
Beacon Health Report
Users Report

Property managers with the Administrator role may view reports. There are currently three reports available for viewing:

By clicking the appropriate Report Tab, the associated Report panel is displayed:

Figure 11.1. Reports Bar

Reports Bar


The report tabs available are contingent upon the licensed products:

Activity Report

The Activity Report shows recent elevator car calling activity. For LiftOff Mobile™-licensed buildings, the activity is composed of elevator calls placed via the LiftOff mobile app, either by a LiftOff Mobile™ user or by a Lightning VMS™ visitor. For Ascent™ and Concert™-licensed buildings, the activity is authorized credentialed user activity at the elevator kiosks. The activity can be filtered on the basis of:

  • Elevator Bank

  • Start Date

  • End Date

  • User Search

The report shows the details of the elevator calling transaction, including:

  • When the call was placed

  • Who placed the call

  • Elevator Bank

  • Source Floor

  • Destination Floor

  • Car Allocated

  • Whether or not the call was AutoLift

  • User Type

[Note]Note
Deployers can view Activity reports, but the name of the rider is anonymized. Similarly, if a LiftOff Mobile™ rider is not enrolled in the building, but is accessing a public floor, the rider’s personally identifiable information is anonymized. The level of anonymization is based upon a building's configuration which is determined by local laws and regulations.

The User Type describes the type of user that placed the call. This value can be one of the following, contingent upon what licenses the property has purchased:

  • Mobile User (LiftOff Mobile™)

  • Cardholder (Ascent™)

  • Non-User Cardholder (Concert™)

  • Visitor (Lightning VMS™)

The Mobile User is the mobile application user who uses their mobile device to place a call. The Cardholder is an enrolled user who authenticated to a kiosk using a Commander-managed credential. The Non-User Cardholder is an external user (i.e.: managed by an access control system) who authenticated to a kiosk using a credential. The Visitor is an invitee of a visitor host at a Lightning VMS™-licensed building who placed a call for an elevator using Apple AppClip™ or Google Instant App™ technology.

The report may be exported either as an XLS file or a CSV by clicking the download command menu and choosing the desired format:

Figure 11.2. Report Download

Report Download


An example Activity Report follows:

Example 11.1. Activity Report

Figure 11.3. Activity Report

Activity Report