Table of Contents
Property managers with the Administrator role may view reports. There are currently three reports available for viewing:
Activity
Beacon Health
Users
By clicking the appropriate Report Tab, the associated Report panel is displayed:
The report tabs available are contingent upon the licensed products:
Activity: LiftOff Mobile™, Ascent™, Concert™
Beacon Health: LiftOff Mobile™
Users: LiftOff Mobile™, Ascent™ Concert™, Access VMS™
The Activity Report shows recent elevator car calling activity. For LiftOff Mobile™-licensed buildings, the activity is composed of elevator calls placed via the LiftOff mobile app, either by a LiftOff Mobile™ user or by a Lightning VMS™ visitor. For Ascent™ and Concert™-licensed buildings, the activity is authorized credentialed user activity at the elevator kiosks. The activity can be filtered on the basis of:
Elevator Bank
Start Date
End Date
User Search
The report shows the details of the elevator calling transaction, including:
When the call was placed
Who placed the call
Elevator Bank
Source Floor
Destination Floor
Car Allocated
Whether or not the call was AutoLift
User Type
Note | |
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Deployers can view Activity reports, but the name of the rider is anonymized. Similarly, if a LiftOff Mobile™ rider is not enrolled in the building, but is accessing a public floor, the rider’s personally identifiable information is anonymized. The level of anonymization is based upon a building's configuration which is determined by local laws and regulations. |
The User Type describes the type of user that placed the call. This value can be one of the following, contingent upon what licenses the property has purchased:
Mobile User (LiftOff Mobile™)
Cardholder (Ascent™)
Non-User Cardholder (Concert™)
Visitor (Lightning VMS™)
The Mobile User
is the mobile application user who uses their mobile device to place a call. The
Cardholder
is an enrolled user who authenticated to a kiosk using a Commander-managed credential.
The Non-User Cardholder
is an external user (i.e.: managed by an access control system)
who authenticated to a kiosk using a credential. The Visitor
is an invitee of a visitor host
at a Lightning VMS™-licensed building who placed a call for an elevator using
Apple AppClip™ or Google Instant App™ technology.
The report may be exported either as an XLS file or a CSV by clicking the download command menu and choosing the desired format:
An example Activity Report follows: