Chapter 1. Overview

LiftOff is a suite of products that include:

Licensed Products

LiftOff Mobile

Touchless elevator dispatching powered by the LiftOff mobile app. Options include Lightning VMS™ and Access Control Sync

Ascent

Elevator kiosk management and destination authorization through portal-managed credentials

Concert

Elevator kiosk management and destination authorization through access control system-managed credentials

Access VMS

Visitor Management for elevator access via access control credential provisioning

This guide documents the user-interface components of LiftOff that property administrators use to:

For those properties licensed for Access VMS™ or Lightning VMS™, the Commander portal allows visitor hosts and security to:

These operations are performed in LiftOff’s Commander portal, accessible via any modern browser at:

https://liftoff.braxos.com

Before logging into LiftOff Commander, the property manager, security, or visitor host must install the LiftOff mobile app and define a PIN code, which is used to authenticate to the portal. Before that can happen, the property manager must have been granted either the Administrator or Approver role by a fellow Administrator or by braXos Support (support@braxos.com).