The LiftOff Gateway Appliance (LGA) is an industrial strength, fanless PC capable of running the LiftOff software that integrates the cloud with the elevator controller. The machine has the following characteristics:

Figure 3.25. LiftOff Gateway Appliance (OnLogic)

The OnLogic LGA has been preinstalled and preconfigured to be deployed out-of-the-box. The cellular interface has been pre-enabled. All that is required of the elevator mechanic is that the machine be cabled to the elevator controller, provided cloud connectivity, and powered on. There are three possible configurations for cloud connectivity:

Depending upon the option selected, the network preparation entails cabling the elevator controller to the Outside network interface with the supplied Cat 6 ethernet cable, and then either simply powering on the machine if using the embedded cellular, or cabling in the Inside network interface to the cellular gateway, firewall, or building-supplied internet drop.

The Outside network interface has been pre-configured with the IP address of the 3rd party security system and with all appropriate network routes defined. If this address needs to be changed, please reach out to <support@braxos.com>. The Inside network interface has been pre-configured for DHCP, which can also be changed by braXos Support.

An an alternative to the OnLogic LGA, the LiftOff Gateway Appliance (LGA) can also be a Dell OptiPlex 3080. The Dell OptiPlex is also an industrial strength, fanless PC capable of running the LiftOff software that integrates the cloud with the elevator controller. The machine has the following characteristics:

Figure 3.26. LiftOff Gateway Appliance (Dell)

The Dell LGA has been preinstalled and preconfigured to be deployed out-of-the-box. The Dell also ships with:

The cellular gateway's data plan has been pre-enabled. All that is required of the elevator mechanic is that the machine's built-in NIC is cabled to the elevator controller and the USB Ethernet adapter is used to cable the cellular gateway. If desired, building-supplied internet can be used instead of the cellular gateway for a more robust cloud connection. In either case, the USB Ethernet adapter is preconfigured to behave as a DHCP client.

If network addressing needs changed, please reach out to braXos Support at <support@braxos.com>.

Each LGA comes preconfigured with TeamViewer™, which is used by braXos Support to provide remote support of the device. If, after the device is powered-on, cabled to the elevator controller, and a call is placed, LiftOff fails with a "Gave up" message, please contact <support@braxos.com>. This is usually indicative of the device not having adequate cellular coverage, or the cellular modem (internal to the OnLogic, external to the Dell) not going "on-line." Unfortunately, at the moment, a monitor and keyboard may be required to resolve the issue.

In order to secure the device, three sets of credentials are issued for each LGA, the passwords of which are universally unique and managed by braXos in a cloud based, master-key system using AES-256 encryption with PBKDF2 SHA-256 and salted hashes. The credentials assigned to each LGA are the TeamViewer™, Windows OS, and braXos Steward passwords. To gain access to the operating system, please coordinate with braXos support by emailing <support@braxos.com>.