Chapter 2. Enrollment

After launching LiftOff for the first time, the Enrollment Screen appears:

Figure 2.1. LiftOff Device Enrollment

LiftOff Device Enrollment


You will be asked to enter the phone number associated with the device. Your phone number is NOT stored in the system, but an obfuscated representation that protects your phone number, while allowing building administrators to manage access, is stored. For example, if your phone number was (614) 555-5555, what would be stored in the system is: +1614*****55.

Once you tap into the phone number field, a prompt for the phone number will slide up:

Figure 2.2. LiftOff Phone Prompt

LiftOff Phone Prompt


LiftOff tries to automatically identify the country, but if it fails to correctly identify the country of the device, you can tap the flag button to select the correct country for the phone:

Figure 2.3. LiftOff Country Selection

LiftOff Country Selection


Once the country has been selected, the phone number input is constrainted to match the phone number formats for that country. Once you've entered the required number of digits, LiftOff generates an SMS vertification code that is sent to the phone number specified and you are prompted to enter the number.

[Note]Note
You can only try to enroll a device at most ten times within 30 minutes. This prevents abuse of the enrollment system.

After the phone number is entered, LiftOff prompts for the verification code it sent to the phone number via SMS:

Figure 2.4. LiftOff Verification

LiftOff Verification


Enter the verification code received via SMS. On iOS, you can just tap the most-recently received SMS verification code displayed in the From Messages area. If you do not receive a verification code, verify that the correct phone number was entered, and, if not, return to the phone number entry screen.

[Note]Note
The verification code is only valid for five minutes from the time it was sent.

After verifying the phone number, your first name is prompted for:

Figure 2.5. First Name

First Name


Only letters, digits, the - character and the . character are permitted. Once your first name is entered, tap the right arrow to proceed to the next screen.

After the first name is entered, the last name is prompted for:

Figure 2.6. Last Name

Last Name


Like the first name, only letters, digits, the - character and the . character are permitted. Once your last name is entered, tap the right arrow to proceed to the next screen.

After the last name is entered, the last field to be entered is the email address:

Figure 2.7. Email Address

Email Address


The email must be in a valid email format. The email is not verified during device enrollment. It is only verified if a property wishes to automatically manage your access to destinations from their security system.

[Note]Note
The email address must be unique within the system. If the email address is already used, you can claim it through an email verification process. If you use LiftOff on multiple devices and want to use the same email address, you can use + notation to create a distinct email address. For example, if your email address is jon.doe@example.com and you use LiftOff on more than one device, you can enter an email address like:

john.doe+acme_building@example.com

Once the email address has been entered, tap the right arrow to complete the device enrollment process.