Chapter 2. One-Time Steps

Table of Contents

Installation of LiftOff Mobile
Introduction
OS Requirements
Installation
Registration
Request for Administrator, Approver and Deployer Access
PIN Creation

Installation of LiftOff Mobile

Introduction

LiftOff is delivered to consumers as a mobile application that utilizes BLE (Bluetooth Low Energy) technology to validate physical presence inside a LiftOff-enabled building. In addition to consumers, elevator installers and building administrators use the LiftOff application to test LiftOff functionality and manage access to LiftOff Commander. This chapter documents the process of enrollment and configuration from the installer perspective.

OS Requirements

LiftOff mobile requires an iOS or Android device. Currently, iOS 13.0+ is required.

Installation

To install LiftOff, visit the Apple App Store (iOS) or Google Play Store (Android) with the mobile device on which the application ought to be installed. Once installed, the LiftOff icon will appear on the home screen:

Figure 2.1. LiftOff Home Icon

LiftOff Home Icon


Tap the LiftOff icon to begin the enrollment process.

Registration

When LiftOff is first launched, the Elevator Installer will be promoted for the phone number of the device on which LiftOff will be used:

Figure 2.2. Registration

Registration


LiftOff attempts to automatically determine the appropriate country and phone number format, but the default determination can be changed. Once the phone number is entered, an SMS verification code will be transmitted to the device:

Figure 2.3. SMS Verification

SMS Verification


On iOS, tapping “From Messages” will automatically insert the SMS verification code. Once verified, LiftOff will ask for the First Name (Given Name), Last Name (Surname), and email address. LiftOff will then attempt to locate nearby LiftOff buildings and will display them.

[Note]Note

The verification code sent via SMS is valid for five minutes. Once five minutes has been exceeded, re-entry of the phone number is required.

iOS and Android will ask for application privileges:

  • Location Services

  • Bluetooth

  • Notifications

For location services, choose “While Using the App” or, if AutoLift and QuickLift support is desired, choose “Always”. (See the Administrator’s Guide for details.)