Chapter 4.  Users

Table of Contents

User Search
Adding a New User
CSV Upload
User Edit
Floor Access Groups
Call Groups
Roles
Options
Cards
Removing Users
ACS Synchronization
ACS Sync Process
Floor Access and Call Group Management
Off-boarding
Privacy Considerations

The Users panel allows property managers to:

User Search

Figure 4.1. User Search

User Search


The Search control allows for searching for users by Last Name, First Name, or that part of the phone number that remains unobfuscated following enrollment.

If a blue check-mark is next to a user, then the user has installed LiftOff mobile and enrolled a device:

Figure 4.2. Confirmed Avatar

Confirmed Avatar


For LiftOff Mobile™ buildings licensed with an Access Control Sync™, if a chain link is next to a user, then the user’s floor access and active status is being synchronized from an access control system.

Figure 4.3. Linked Avatar

Linked Avatar